Reviews

Gary at Roswell Transmission will go out of his way to …

Gary at Roswell Transmission will go out of his way to ensure you are happy with his work/repairs and that the job is done right! We had a transmission rebuilt in and Acura MDX. There were additional unforeseen issues that came up after the rebuild and Roswell Transmission/Gary did not hesitate to pull the transmission again, identify the unforeseen additional issue, and resolve it to our complete satisfaction. We are very satisfied with the shop, the owner and the completed job. We highly recommend them for any service/rebuild work you may need on your transmission. They will be honest and fair from start to finish.

Robert Chambers Roswell , GA March 17, 2015

Gary is great

Gary is great. He is knowledgeable and professional. I really enjoyed the experience I had here.

Jason Roberts Roswell , GA August 11, 2015

Gary and his technician Josh really took care of me

Gary and his technician Josh really took care of me. Excellent experience. People generally write reviews when they are pissed off so I thought I would write about how these guys went out of their way to help me. We bought a 1949 Chevy truck and it is in bad shape. It has a factory shifter on a replacement small block engine and it is a mess. They were very up front about what they could and couldn't do and what they thought I should and shouldn't do. They didn't talk down to me, weren't cocky but were nice, helpful and friendly. They knew I was under a bit of a time schedule and they helped me meet my deadline. They did what they said which was to get it "working" and we now have a plan for how to fix it permanently. I was treated fairly and charged a reasonable price. I can understand how for some people a transmission repair can be difficult because there are so many variations and parts that have to be ordered and you have to find them. For me, I knew that and came in with a plan to get it working and then repair it permanently.

Greg Vojnovic Roswell , GA August 21, 2015

Mr.

I came to see Gary, for transmission issues, they diagnosed it and i had them rebuild the transmission in 2017, i still own the truck and still drive it and still shifts and runs smooth like it was new, even after the warranty was up. This is the best, honest place to go to, great service, great quality, ive sent all my friends and family here, from small things to large things, they come back happy and everything done right, the first time. Highly Recommended.

Jon McOwen Transmission Rebuild Service July 31, 2019

Very Good Service

Had major transmission overhaul done on my '09 Acadia, with 190,000 miles. Gary and his team are first rate, and nice people to work with. Repairs came in on budjet and on time. Also pointed out several other areas that needed repair and did those as well. Transmission runs like new. Will definitely come back.

K B Jones Work on 2009 GMC Acadia January 3, 2020

best mechanic experience

Gary looked over my truck on a Saturday when I think they’re actually closed not sure though. Regardless I have taken my truck to other places that I got the feeling they didn’t want the hassle of fixing Or they called for rebuilds or replacement and couldn’t give me a clear diagnosis. I will use Roswell Trans from here on out.

Luke Gedeon Transmission March 29, 2020

Educator

Great repair shop.
After reading several reviews I decided to give Roswell Transmission a call to get my 750li BMW transmission repaired. I usually don't write reviews but I felt compelled to share my experience with Roswell Transmission Repair.The dealership quote was ridiculously overpriced and I wanted a transmission specialist to perform the work. After talking with Gary for about 30 minutes I decided to go with his services. I explained to him i needed my car ready and working on a certain date because I had business in florida. He agreed that he could have it fixed and running in good shape. I paid $170.00 in diagnostics fees to the dealership and it was not accurate. Gary diagnosed the problem replaced the parts on my transmission , discovered some other problems that i thought was suspect because the dealership told me it was another problem that needed to be repaired. I later found out thru Gary they were incorrect. They told me i needed a valley coolant pan and the problem was the water pump. I argued wth Gary and told him I didn't need a water pump because I had just replaced the pump two years ago. I don't know what happened but he replaced it anyway. I went in for a transmission repair and there were other issues popping up and i said this guy is trying the old bait and switch trick. I was not happy with that and I needed my vehicle back , but I waited patiently. They were busy.He told me I needed to replace the sensor on the lower hose and I didn't need a hose as the dealership suggested along with some other things. Bottom line is this .. I had a wonderful experience with Roswell Transmission. They saved me a lot of money and after paying a bit more than I originally anticipated, which was significantly lower that the dealership, I was very impressed with their work. My wife and I went home , put our luggage in the car and drove to Miami Florida. The car ran like it was brand new. No leaks period. I have since put over 5k miles on the car in less that 40 days and it still runs better than it did before. Gary advised me to let him keep it additional day before giving it back to me and I'm glad i listened to him.His top mechanic Josh worked on my vehicle and he is very familiar with those bimmers. I'm going back . I live in Stone Mountain but I will drive or have my vehicle towed if needed to Roswell Transmission Shop. They have a new customer. My new mechanic is Josh. Good service..... Down to earth folks. You just have to be patient at times but they take pride in their work and Gary is a really knowledgable guy. He's not out there to rip you off. He may cuss at time but he has christian values. They just don't do transmissions and they offer warranties with their work and products. I'm very happy with my experience.

Lawrence Jennings Services May 27, 2021

Great Mechanics

Gary and his crew are fantastic. They are dependable, reliable, and honest about their work and your cars need! We have been customers for years and Gary and his crew continue to do an awesome job

Cathy Riley Roswell/Ford and Cadillac/engines and transmission December 31, 2022